Terms & conditions

Terms and Conditions

Last Updated: October 10, 2026

Welcome to Moveguard Auto Shipping. These Terms and Conditions govern your use of our website, http://moveguardautoshipping.us, and your interactions with us regarding auto transport inquiries and services.

By accessing this website or submitting a quote request, you acknowledge that you have read these terms. Any separate transportation agreement, booking confirmation, or service contract may contain additional terms that apply to your shipment.

Please read these terms carefully before using our website or arranging vehicle transportation.

1. About Moveguard Auto Shipping

Moveguard Auto Shipping is associated with vehicle shipping inquiries and transportation arrangements from Jacksonville, Florida, and other eligible locations.

Our services may include open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The precise role of Moveguard Auto Shipping in a transaction, including whether it acts as a transportation broker, carrier, or another type of service provider, must be established by the actual business arrangement and applicable agreement. Nothing on this page should be interpreted as a representation of a license, registration, or business status that has not been verified.

2. Use of This Website

You agree to use this website for lawful purposes and not to interfere with its operation, security, or availability.

You must not use this website to submit false information, impersonate another person, distribute malicious code, attempt unauthorized access, or engage in activities that violate applicable laws.

We may modify, suspend, or discontinue website features when reasonably necessary for maintenance, security, operational requirements, or other legitimate business purposes.

3. Quotes and Pricing

Quotes are based on the information provided by the customer and the conditions known when the estimate is prepared.

The price of a vehicle shipment may depend on factors such as the route, vehicle dimensions, operability, transport method, scheduling, carrier availability, pickup and delivery accessibility, and any special handling requirements.

Unless expressly stated otherwise in a written agreement, a quote should not be treated as a guaranteed price, confirmed carrier assignment, or guaranteed pickup or delivery date.

Before booking, review the final price, included services, payment schedule, potential additional charges, and applicable terms. Any price change should be communicated and handled in accordance with the applicable agreement and law.

4. Booking and Transportation Arrangements

A quote request does not automatically constitute a confirmed booking.

A shipment may be considered confirmed only after the applicable acceptance, authorization, payment requirements, and booking procedures have been completed.

Customers are responsible for reviewing their booking confirmation and ensuring that the pickup address, delivery address, vehicle details, contact information, transport method, and scheduling preferences are accurate.

Changes to the route, vehicle condition, dates, or other material shipment details may affect pricing, availability, and scheduling.

5. Customer Responsibilities

Customers must provide accurate and complete information about their vehicle and transportation requirements.

You are responsible for:

  • Providing correct pickup and delivery information.
  • Disclosing whether the vehicle is operable.
  • Disclosing modifications, unusual dimensions, fluid leaks, and special handling requirements.
  • Making the vehicle and required keys available at the agreed time.
  • Removing personal belongings and following vehicle preparation instructions.
  • Arranging authorized representatives when you cannot attend pickup or delivery.
  • Reviewing and retaining relevant booking and condition documentation.
  • Paying agreed charges in accordance with the applicable agreement.

Failure to provide accurate information may cause delays, additional costs, cancellation, or other consequences under the applicable agreement.

6. Vehicle Pickup and Delivery

Pickup and delivery dates or time windows are estimates unless an applicable written agreement expressly states otherwise.

Scheduling can be affected by traffic, weather, road restrictions, vehicle loading, carrier availability, mechanical problems, and other circumstances outside a provider’s reasonable control.

Door-to-door service means pickup and delivery are arranged as close as reasonably possible to the specified addresses, subject to safety, road access, local restrictions, and carrier requirements.

If the carrier cannot safely or legally access a requested address, an alternative meeting point may be necessary.

Customers should inspect the vehicle at pickup and delivery and review the condition report before signing the applicable paperwork.

7. Payments, Deposits, and Cancellations

Payment methods, deposits, balances, cancellation fees, refunds, and rescheduling terms are governed by the specific booking agreement or written quote accepted by the customer.

No deposit, cancellation charge, or nonrefundable payment should be assumed unless the applicable terms clearly disclose it and it is lawful.

Customers should ask for written confirmation of applicable payment and cancellation conditions before authorizing a shipment.

Where a refund is due, its timing and method will be handled in accordance with the applicable agreement and law.

8. Insurance and Vehicle Damage

Insurance arrangements depend on the role of the service provider, the assigned carrier, the specific shipment, and the applicable contract.

Customers should request and review relevant insurance information, including coverage limits, exclusions, deductibles if applicable, and the procedure for reporting damage.

Nothing on this website guarantees that every loss, personal belonging, mechanical problem, or type of vehicle damage is covered by insurance.

If damage is suspected, customers should document it promptly, preserve relevant records, notify the appropriate party, and follow the applicable claim procedures and deadlines.

9. Website Content and Intellectual Property

Unless otherwise indicated, the website’s text, branding, graphics, layout, and other original materials are intended for the business’s use and may be protected by applicable intellectual property laws.

You may view and use the website for personal, noncommercial purposes. You must not reproduce, republish, modify, distribute, or commercially exploit protected materials without appropriate authorization, except where permitted by law.

Third-party names, logos, and trademarks remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to third-party websites, service providers, payment platforms, or other resources.

We do not control all third-party services or their content, terms, security practices, or availability. Accessing third-party websites is subject to their own terms and policies.

A link does not necessarily imply endorsement or a formal business relationship.

11. Disclaimer of Warranties

To the extent permitted by law, this website and its general informational content are provided on an “as is” and “as available” basis.

We do not guarantee that website information will always be complete, current, uninterrupted, error-free, or suitable for every user’s circumstances.

General information on the website is not a substitute for reviewing the specific terms of a transportation agreement.

Nothing in these terms excludes a warranty or consumer right that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Moveguard Auto Shipping will not be liable for indirect, incidental, special, or consequential losses arising from website use or circumstances addressed by these terms.

Any limitation of liability is subject to applicable law and the terms of the relevant transportation agreement. Nothing in this section excludes liability that cannot lawfully be excluded, including any non-waivable consumer rights or liability for which exclusion is prohibited.

Responsibility for vehicle transportation, loss, damage, delays, or other shipment-related issues depends on the applicable agreement, the parties’ respective roles, and governing law.

13. Indemnification

To the extent permitted by law, you agree not to misuse the website or violate these terms in a manner that unlawfully harms the business or another party.

Any indemnification obligation must be interpreted consistently with applicable law and does not require you to indemnify a party for liability that cannot lawfully be shifted to you.

14. Privacy

Your use of the website may involve the collection and processing of information as described in our Privacy Policy.

Please review the Privacy Policy to understand what information may be collected, how it may be used, and how to contact us with privacy-related questions.

15. Governing Law and Disputes

These terms are subject to applicable laws and any mandatory consumer protections that apply to the relevant transaction.

The appropriate governing law, jurisdiction, and dispute resolution procedures should be specified in the applicable business and transportation agreements after legal review. Nothing in these terms removes any legal right or forum that cannot lawfully be waived.

16. Changes to These Terms

We may update these Terms and Conditions when business practices, services, website features, or legal requirements change.

The updated version will be published on this page with a revised “Last Updated” date. Where required by law, additional notice or consent may be necessary.

Your continued use of the website after an update does not override any consent requirement imposed by applicable law.

17. Contact Information

For questions about these Terms and Conditions, website use, or vehicle shipping inquiries, contact:

Moveguard Auto Shipping
1118 Winthrop St
Jacksonville, FL 32206, USA

Phone: (904) 495-7924
Website: http://moveguardautoshipping.us